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Testimonials

CARS
Melody
Full Star Full Star Full Star Full Star Full Star
4-5-2020
Great service clean facility and distancing

Very impressive and professional and quick. Social distancing applied been taking my vehicle for 23 years and wouldn't go anywhere else even though i have closer service departments that are closer

EDMUNDS
Jeffrey
Full Star Full Star Full Star Full Star Empty Star
4-4-2020
Satisfied Customer

Service was a simple oil change and tire rotation, and inspection. I scheduled an appointment... Entire process was quick and proved efficient.

EDMUNDS
Kathleen
Full Star Full Star Full Star Full Star Full Star
4-3-2020
Kathleen

All the staff were freindly and tried to get us out as fast as possible.

CARS
Marta
Full Star Full Star Full Star Full Star Full Star
4-2-2020
Great experience

Fast service, nice people, overall great experience. Even with Covid-19, enjoyable and felt safe and cared for while my vehicle was getting serviced. I also appreciate the emails reminding me about service dates.

CARS
James
Full Star Full Star Full Star Full Star Full Star
4-1-2020
Super-fast cervice

Fast efficient service, especially in the wake of COVID-19. We called at 8:00 am and got an appointment at 11:30. were in and out before noon. Great distancing in the waiting room and wonderful precautions from all staff.

CARS
Cynthia
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Overall pleasant. Always great service

Despite several inconveniences due to Virus and confusion on Vehicle order, I was kept informed. The vehicle mix up was handled immediately. The staff involved kept their humor, thus mine too.

CARS
Gordon
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Amazing customer service

The few service personnel that are able to work due to the mandated Covid-19 “stay home” order, were amazing. As always, this dealership is one of the most friendly. Working with limited staffing, has not reduced their ability to provide outstanding customer service. I took two vehicles in for service that day, and am attempting buy another vehicle right now, to help keep my favorite dealership going as strong as we can during a time of their difficulty.

EDMUNDS
Cynthia
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Pleasant overall although multiple glitches in process.

Despite several inconveniences due to Virus and confusion on Vehicle order, I was kept informed. The vehicle mix up was handled immediately. The staff involved kept their humor, thus mine too.

CARS
Sarah
Full Star Full Star Full Star Full Star Full Star
3-30-2020
Perfect

Prescheduled at your instigation, you received me immediately, good hygiene protection against the virus, work was quickly done, friendly help from Roberto. Quick turnaround on getting the new tire I needed and you didn't try to sell me anything extra with my routine maintenance.

EDMUNDS
James
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Good job!

Timely, courteous, and following coved guidelines.

CARS
James
Full Star Full Star Full Star Full Star Full Star
3-27-2020
Great place!

Timely, courteous, and following coved guidelines. Building is always clean. As always, I ran into Jesse and he was exceptionally friendly and took a minute to say hello.

CARS
Cara
Full Star Full Star Full Star Full Star Empty Star
3-25-2020
Nice dealership, nice employees

My salesperson, Joe Pratt, is a wonderful honest young man. He is well mannered and will not BS and give information that he's not sure about

CARS
Roberta
Full Star Full Star Full Star Full Star Full Star
3-24-2020
Foothills Toyota

Friendly knowledgeable salesman who accommodated most of my requests. The transaction seemed transparent. This facility is always clean and looking nice. All staff are friendly and professional.

EDMUNDS
Candace
Full Star Full Star Full Star Full Star Full Star
3-21-2020
I love Foothills Toyota!

Everything! I was happy to meet Kai Simmons a true gentleman

CARS
James
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Excellent experience

Express lube is way cool. Saves a lot of check-in time. I also received several reminders of my maintenance appt. which I appreciate. Just a real nice dealership to work with.

EDMUNDS
Walter
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Radiator repair

The work was done as promised and in a timely fashion.

CARS
Nancy
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Customers are first priority

Ease in getting an appointment; Courteous service dept. employees - no snafus! This dealership seems to put customers first and makes it easy to get routine maintenance done promptly.

CARS
Bruce
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Service

This was a visit due to a warning message on the display. You were responsive and able to work me in right away. You did an analysis and could not find a cause of the warning display. The actual amount charged was less than the estimate. A courtesy van was available to take me to an appointment and come get me when done.

CARS
Melvin
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Purchasing Our New Vehicle

When we finally got a salesperson, Stacy, that would listen to us and not try to sell us something we did not want, the experience was hasselfree and great. You have some high pressure sales people who turn customers off and drive them away. We were one step from heading up to Bellingham to purchase our vehicle. Your service detail man did a wonderful job of fixing a problem left by whoever cleaned and washed our new car for delivery.

EDMUNDS
John_N
Full Star Full Star Full Star Full Star Full Star
3-17-2020
This is what Service should be.

Jolene was absolutely amazing. A week before my service she called to get all the details about my Tundra, what I needed, and to consolidate all the service records so you could provide the best service. And you did. I felt like you guys understood just how much I love that truck. Even with a stuck spark plug, and some minor nuisance leaks, I still walked away with a plan to get it all fixed and I know I'll come to you guys for anything and everything. I joked with my coworkers that "it was the experience you see in the commercials, come to life".

GOOGLE
John Newcomer
Full Star Full Star Full Star Full Star Full Star
3-17-2020
John Newcomer

This is exactly what service should be. Not just service for my truck, but to me as well. Jolene reached out a week ahead of my appointment to get all the details right about what I needed and walked through what was recommended. At the dealership everyone was professional but exceptionally warm and personal. Even when the news wasn't great, they gave me options and recommended setting an appointment with their Master Technician before suggesting that they do thousands of dollars of work. I genuinely felt like they were there to take care of my truck and myself, which is becoming more rare. Thanks Foothills Service Team!!

CARS
Carol
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Service is outstanding

I like my Toyota service department because of its friendliness, quality of service, comfortable waiting areas, and promptness. My service manager is Jon. He is always helpful and considerate.

CARS
James
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Service

John in Service, and seemingly service in general, but John is service is EXCELLENT !!!!! still waiting to hear re: under carriage cover

CARS
Misty
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Great Service

Service staff are always courteous and helpful. Service and repairs are explained so that the layperson is able to understand.

CARS
Scott
Full Star Full Star Full Star Full Star Empty Star
3-15-2020
Great Service and Great Work as always

Even with three mechanics out sick, my car was worked on promptly, completely and professionally. I even tried to forgo the carwash, but the associate wanted to give me complete service and recommended it. Fantastic!

CARS
Wayne
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Maintanence and Repair for our Four Runner

John Evans is the best, and is always so helpful getting us thru the repairs we need on our Four Runner. Hopefully you will tell him Thank You for us. Foothill Toyota has done a wonder job setting up the repair and service department. Right down to picking all the great people that work there. We became costumers there in 2012 and would not consider taking our two Toyota's any place but Foothill Toyota. Thank You Wayne and Barbara Zimmerman.

CARS
Pamela
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Purchased new car

Ed was very knowledgeable about Toyota’s and I feel like he really went above what he needed to help me figure out which car to get

EDMUNDS
Richard
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Great service

Had the car towed to you. Quickly identified the problem and reported findings to me. Gave you permission to fix and tyo perform the needed 60,000 mile service. Work was completed quickly and I was notified car was ready.

CARS
Leona
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Toyota Burlington ask for Jon Evans in Service

Jon Evans is the best. If you need something done, he makes it happen -and fast! Guy needs a raise. No, I’m not related to him. Been bringing my car to Toyota since 2005.

CARGURUS
E
Full Star Full Star Full Star Full Star Full Star
3-10-2020

Great

GOOGLE
Mayen Guerra
Full Star Full Star Full Star Full Star Full Star
3-8-2020
Mayen Guerra

Recently purchased a 2020 RAV4 TRD off road in lunar rock with an ice edge roof! That car is a beast and I love it already! The reason why everything went so smoothly is because Of foothills awesome sales team. Namely Ed Mayfield who we have worked with for many years now. Along with Jesse Hansen. Both are awesome and easy to work with. Over all service at this dealership is warm and inviting and not pushy at all. I’d recommend this dealership to all of my closest family and friends!

CARS
Paul
Full Star Full Star Full Star Full Star Full Star
3-7-2020
Service of 2009 Highlander at Foothills Toyota

Left the vehicle for a periodic service (135,000 miles). It's turned in every March and September. Besides the scheduled maintenance, it received a 4-wheel alignment, and clearing of the right side sunroof drain tube. The reason for the alignment was that when I replaced the tires last October, I was informed that there was "shoulder" uneven wear. The indication of a blocked sunroof drain tube was the pooling of rainwater on the floor of the right front passenger seat. It was self-caused, due to the vehicle being parked under a tree with short needles, for shade purposes. Henceforth, it will be parked away from trees, if not in our garage. Everything went well with the service. I left it for two days due to not knowing how long the alignment and the drain-clearing evolutions would take, and the last thing I would want was to add pressure to the technicians.

EDMUNDS
Paul
Full Star Full Star Full Star Full Star Full Star
3-7-2020
Service of 2009 Toyota Highlander.

Left the vehicle for a periodic service (135,000 miles). It's turned in every March and September. Besides the scheduled maintenance, it received a 4-wheel alignment, and clearing of the right side sunroof drain tube. The reason for the alignment was that when I replaced the tires last October, I was informed that there was "shoulder" uneven wear. The indication of a blocked sunroof drain tube was the pooling of rainwater on the floor of the right front passenger seat. It was self-caused, due to the vehicle being parked under a tree with short needles, for shade purposes. Henceforth, it will be parked away from trees, if not in our garage. Everything went well with the service. I left it for two days due to not knowing how long the alignment and the drain-clearing evolutions would take, and the last thing I would want was to add pressure to the technicians.

CARS
Frank
Full Star Full Star Full Star Full Star Full Star
3-6-2020
Friendly and helpful

Everyone you talk too while at the dealership is always friendly and helpful, this must be a great place to work!

CARS
Mark
Full Star Full Star Full Star Full Star Full Star
3-6-2020
Super service experience, I would say yes

What a great service department!! Special thanks to Roberto he handled my service fantastic!! Facility was clean, staff was friendly and knowledgeable

GOOGLE
Mark Borghorst
Full Star Full Star Full Star Full Star Full Star
3-6-2020
EDMUNDS
Art
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Great Job Foothills

Great staff and customer service. Work was done well and on time. Cost is a little high and would be better if it was more in line with other dealers.

CARS
Sunshine
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Great car buying experience

Ed was a great partner and listened to exactly what I needed in a vehicle, found the perfect match, and was great through out the experience. He is truly an asset to Toyota! Dave was great in financing too! We had an outstanding experience.

GOOGLE
Elizabeth Walker
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Elizabeth Walker

Bought and been taking my RAV4 into Foothills for years; great service, friendly folks; good deals

CARS
Denis
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Purchase Rav4

Trina, our salesperson made our buying experience very positive. She was very knowledgeable and answered all our questions. She gets our two thumbs up!!

CARS
Sheri
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Great service

Great friendly service and knowledgeable about all my questions. It helped me to test drive the Rav 4 to make up my mind once I did, there was no doubt I wanted one lol

CARS
Elizabeth
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Foothills Toyota - Friendly service, good value

great communication and accommodation of last minute repair. the waiting area is pleasant enough. no problem bringing my dog in with me.

CARS
Blaine
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Great Work Foothills

Great staff and customer service. Work was done well and on time. Cost is a little high and would be better if it was more in line with other dealers.

EDMUNDS
Joyce
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Love Foothills Toyota

Friendly and efficient.

EDMUNDS
Denis
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Purchasing Toyota Rav4

Trina, our salesperson made our buying experience very positive. She was very knowledgeable and answered all our questions. She gets our two thumbs up!! Waiting to finalize the finance with the finance person seemed to take forever.

CARS
David
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Service of 2014 Lexus ES 359.

Great customer service. The attendent (David) was excellent in his response and knowledge of Lexus. Issues. David is aboost to your team.

EDMUNDS
Scott
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Routine Service

Ease of check in

DEALERRATER
wilks.duane
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Helpful and Caring

Dealt with Jasmine Arrants, I was very impressed with the way she cared about my purchase. She crated a very relaxing and joyful experience. Defiantly go to Foothills Toyota and DEFIANTLY ASK FOR JASMINE!

CARS
wilks.duane
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Helpful and Caring

Dealt with Jasmine Arrants, I was very impressed with the way she cared about my purchase. She crated a very relaxing and joyful experience. Defiantly go to Foothills Toyota and DEFIANTLY ASK FOR JASMINE!


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