Customer Reviews, Testimonials - Foothills Toyota

Testimonials

DEALERRATER
lSROLLINGS
Full Star Full Star Full Star Full Star Full Star
11-11-2019
Jolene was amazing! She walked me through the process.

Jolene greeted me when I walked in the door. I wasn't sure if I was even at the right place..(we had a good laugh about that.) I had a hard time starting my car that morning. I expressed my concerns to Jolene. She jumped in and gave me suggestions, offered to do a work up on it, and got the process started. The extra services were very reasonable. She also explained I should have my car serviced more frequently and why. When I came to pick up my car I was soo elated and surprised it had been washed and vacuumed out.!!! Thank You all !

DEALERRATER
CRESS.HERNANDEZ
Full Star Full Star Full Star Full Star Full Star
11-11-2019
Amazing

I’m very happy this is my second car I got in this dealer the employees are very friendly they work to hard to make my dreams comes true thankS everyone

DEALERRATER
BRADANDJONIMCSPADDEN
Full Star Full Star Full Star Full Star Full Star
11-10-2019
Very proffesional

I scheduled an appointment to have the 30000 mile service done on my toyota corolla. I was informed that it would take an hour and a half to complete, but they had it done and I was back on the road in an hour. Everything that they serviced on the car was explained in detail. I will definitely be back for future service.

DEALERRATER
rhall
Full Star Full Star Full Star Full Star Full Star
11-10-2019
Great Service

Service techs installed the parts and the service employee, gave great tips and information about the cabin air filter - much appreciated. Would recommend and will return!

DEALERRATER
TODDWMURRAY
Full Star Full Star Full Star Full Star Full Star
11-10-2019
Tundra Service

Thanks for fitting me in without a scheduled appointment. Service department was Quick to assist and friendly while adjusting their Lunch breaks to accommodate the customers. Keep up the great work!

DEALERRATER
RDTHIRSK
Full Star Full Star Full Star Full Star Full Star
11-10-2019
Friendly and Professional

It was my first experience with Foothill's service department and I was impressed with the friendliness and professionalism The service staff cared about my vehicle and my satisfaction.

CARS
billyhendrix52
Full Star Full Star Full Star Full Star Empty Star
11-8-2019
People great website not so much

The people I dealt with were friendly and helpful. However I scheduled my appointmet for a 60,000 mile service on line. The service people didn't know it was a big one. So I had to reschedule the big one for next time. My appointment was for 1:30 my car didn't go in until 2:15. Why do we have appointments if the service peope aren't ready for 45 minutes?

CARS
MARYSTANTON7
Full Star Full Star Full Star Full Star Full Star
11-8-2019
very organized and on time service

I appreciate the emails reminding me to make an appointment. the polite service staff and their promptness. Also,, great explanation of what is going on!

CARS
SOLDIERE8
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Oil change

Jessica kept me informed and I tried to use Mobil 1 promo, she notified me Mobil 1 oil was $19.00 a quart. She saved me over $80.00 plus dollars. I opted to use Toyota oil.

CARS
MOLUCKY21
Full Star Full Star Full Star Full Star Empty Star
11-8-2019
Good work with clear coat and roof rack

Took my brand new 4 Runner in to get a clear coat and roof rack done. When originally on the phone planning the appointment I was told it would be ready by 5 the next day when I got off work. I called to check the next day and they said it would be ready at noon the following day. I'm not sure if this was communication error or not. When I went to pick it up it was a quick easy process, however when getting into the car I noticed one of my back seats was moved forward and not put back. Just looked rushed. So this is the reason for only 4 stars. Not a big deal just spent alot of money there so I dont want to feel as though the job was rushed.

DEALERRATER
MOLUCKY21
Full Star Full Star Full Star Full Star Empty Star
11-8-2019
Good work with clear coat and roof rack

Took my brand new 4 Runner in to get a clear coat and roof rack done. When originally on the phone planning the appointment I was told it would be ready by 5 the next day when I got off work. I called to check the next day and they said it would be ready at noon the following day. I'm not sure if this was communication error or not. When I went to pick it up it was a quick easy process, however when getting into the car I noticed one of my back seats was moved forward and not put back. Just looked rushed. So this is the reason for only 4 stars. Not a big deal just spent alot of money there so I dont want to feel as though the job was rushed.

DEALERRATER
billyhendrix52
Full Star Full Star Full Star Full Star Empty Star
11-8-2019
People great website not so much

The people I dealt with were friendly and helpful. However I scheduled my appointmet for a 60,000 mile service on line. The service people didn't know it was a big one. So I had to reschedule the big one for next time. My appointment was for 1:30 my car didn't go in until 2:15. Why do we have appointments if the service peope aren't ready for 45 minutes?

DEALERRATER
MARYSTANTON7
Full Star Full Star Full Star Full Star Full Star
11-8-2019
very organized and on time service

I appreciate the emails reminding me to make an appointment. the polite service staff and their promptness. Also,, great explanation of what is going on!

DEALERRATER
SOLDIERE8
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Oil change

Jessica kept me informed and I tried to use Mobil 1 promo, she notified me Mobil 1 oil was $19.00 a quart. She saved me over $80.00 plus dollars. I opted to use Toyota oil.

CARS
ORDERCB
Full Star Full Star Full Star Full Star Empty Star
11-7-2019
plus and minus

Good quick service! when I got home there was a Foothills discount flyer in mail...could have saved $18.00! OverallsSome what pricey but reliable!

DEALERRATER
ORDERCB
Full Star Full Star Full Star Full Star Empty Star
11-7-2019
plus and minus

Good quick service! when I got home there was a Foothills discount flyer in mail...could have saved $18.00! OverallsSome what pricey but reliable!

CARS
ofelsaladino
Full Star Full Star Full Star Full Star Full Star
11-7-2019
I was approched immediately as soon as soon as i parked my

Service very excellent. I was approached by Roberto as soon as i parked my car, Asked few questions about my car then pointed me where to wait. Very friendly athmosphere😀😀

DEALERRATER
BGARDNER110
Full Star Full Star Full Star Full Star Empty Star
11-7-2019
10000 mile service

Service was fine but the tech who checked me in was not sure of all that was included.. The wait was also a little long for an appointment for service versus a walk in.

CARS
BGARDNER110
Full Star Full Star Full Star Full Star Empty Star
11-7-2019
10000 mile service

Service was fine but the tech who checked me in was not sure of all that was included.. The wait was also a little long for an appointment for service versus a walk in.

DEALERRATER
ofelsaladino
Full Star Full Star Full Star Full Star Full Star
11-7-2019
I was approched immediately as soon as soon as i parked my

Service very excellent. I was approached by Roberto as soon as i parked my car, Asked few questions about my car then pointed me where to wait. Very friendly athmosphere😀😀

DEALERRATER
ROBERTBROOKS432
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Trina, our sales person

Trina was awesome. She was very knowledgeable and answered all our questions prior to our decision to buy. Then she made sure we shown how to use the features on our car. A real pleasure to work with her.

CARS
ROBERTBROOKS432
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Trina, our sales person

Trina was awesome. She was very knowledgeable and answered all our questions prior to our decision to buy. Then she made sure we shown how to use the features on our car. A real pleasure to work with her.

DEALERRATER
MIKEHASCHAK
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Very efficient and friendly.

I brought in my Toyota RAV4 because the four-wheel-drive light was constantly on. They quickly diagnosed it as a blown fuse and replaced the fuse and had me back on the road within an hour. They did a complimentary car wash on top of that. Thank you very much.

DEALERRATER
WHITEZOMBIE7011
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Great buying experience!

We went to look at a used Subaru and got hooked up with Trina Parkhurst. She was super helpful and low pressure sales. We ended up buying a Subaru they took in on trade the night before. Really nice car for an outstanding price! We also worked with Brandon and Brett at the dealership who were very helpful and accomodating. We will definitely be recommending Foothills Toyota to friends and family.

DEALERRATER
JAMES.W
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Great people!

Wonderful experience! Professional staff start to finish! We finally found the exact car we where looking for! We had visited 3 other dealerships that had similar cars but lacked the professionalism to make the deal complete! Thank you! We couldn’t be happier!!!

DEALERRATER
TJONESER
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Friendly and professional service

Brett responded quickly to my request to discuss and see Prius options in a new 2020 vehicle. Appointment was set for the next morning and Brett was ready. Despite a nasty weather day, several cars were brought under the covered entry for ease of viewing and discussion. Once I decided on a vehicle all purchase options were presented, without pressure, and we moved through the buying process with no surprises. The financial transaction was thoroughly explained and options for additional service presented in a non-pressurized environment. In the door - out the door was a pleasant experience.

CARS
TJONESER
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Friendly and professional service

Brett responded quickly to my request to discuss and see Prius options in a new 2020 vehicle. Appointment was set for the next morning and Brett was ready. Despite a nasty weather day, several cars were brought under the covered entry for ease of viewing and discussion. Once I decided on a vehicle all purchase options were presented, without pressure, and we moved through the buying process with no surprises. The financial transaction was thoroughly explained and options for additional service presented in a non-pressurized environment. In the door - out the door was a pleasant experience.

CARS
MIKEHASCHAK
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Very efficient and friendly.

I brought in my Toyota RAV4 because the four-wheel-drive light was constantly on. They quickly diagnosed it as a blown fuse and replaced the fuse and had me back on the road within an hour. They did a complimentary car wash on top of that. Thank you very much.

CARS
JAMES.W
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Great people!

Wonderful experience! Professional staff start to finish! We finally found the exact car we where looking for! We had visited 3 other dealerships that had similar cars but lacked the professionalism to make the deal complete! Thank you! We couldn't be happier!!!

CARS
WHITEZOMBIE7011
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Great buying experience!

We went to look at a used Subaru and got hooked up with Trina Parkhurst. She was super helpful and low pressure sales. We ended up buying a Subaru they took in on trade the night before. Really nice car for an outstanding price! We also worked with Brandon and Brett at the dealership who were very helpful and accomodating. We will definitely be recommending Foothills Toyota to friends and family.

CARS
emmettyork
Full Star Full Star Full Star Full Star Full Star
11-4-2019
Excellent service

Foothills Toyota always gives you the up front info/issues on your vehicle, Their service & repair is quick and I have not had any follow on problems. The staff is friendly and accommodating to your automotive needs and questions about your vehicle.

CARS
mahieud
Full Star Full Star Full Star Full Star Full Star
11-4-2019
Fast and Friendly Service

From the time I dropped off my car for service to the time I pick it up I eceived excellent customer service and my car was completed in an hour.

DEALERRATER
emmettyork
Full Star Full Star Full Star Full Star Full Star
11-4-2019
Excellent service

Foothills Toyota always gives you the up front info/issues on your vehicle, Their service & repair is quick and I have not had any follow on problems. The staff is friendly and accommodating to your automotive needs and questions about your vehicle.

DEALERRATER
mahieud
Full Star Full Star Full Star Full Star Full Star
11-4-2019
Fast and Friendly Service

From the time I dropped off my car for service to the time I pick it up I eceived excellent customer service and my car was completed in an hour.

GOOGLE
Efraim Castillo
Full Star Full Star Full Star Full Star Full Star
11-3-2019
Efraim Castillo

(Translated by Google) It is very well have friendly staff (Original) Esta muy bien tienen personal amable

DEALERRATER
nazyalee
Full Star Full Star Full Star Full Star Full Star
11-3-2019
Excellent service!

It’s my favorite dealership, I live in Blaine, wa, but I drive all the way to Burlington just because the service , very friendly and home like atmosphere while waiting at the lobby

DEALERRATER
Maria
Full Star Full Star Full Star Full Star Full Star
11-3-2019
Super friendly

Customer service here is the best I’ve seen compared to my past experiences at other dealerships. Very family friendly as well, loved the platoon they have for the kids and private rooms as well.

DEALERRATER
JOSEPH_RIOFRIO
Full Star Full Star Full Star Full Star Full Star
11-3-2019
My second vehicle from Foothills Toyota!

Mr Kai Simmons was extremely helpful with my vehicle purchase. I got to see a variety of new pickup trucks and take them for test drives. I love my all new Tacoma TRD Off-road 4x4! Thank you Foothills Toyota!

CARS
JOSEPH_RIOFRIO
Full Star Full Star Full Star Full Star Full Star
11-3-2019
My second vehicle from Foothills Toyota!

Mr Kai Simmons was extremely helpful with my vehicle purchase. I got to see a variety of new pickup trucks and take them for test drives. I love my all new Tacoma TRD Off-road 4x4! Thank you Foothills Toyota!

CARS
nazyalee
Full Star Full Star Full Star Full Star Full Star
11-3-2019
Excellent service!

It's my favorite dealership, I live in Blaine, wa, but I drive all the way to Burlington just because the service , very friendly and home like atmosphere while waiting at the lobby

CARS
Maria
Full Star Full Star Full Star Full Star Full Star
11-3-2019
Super friendly

Customer service here is the best I've seen compared to my past experiences at other dealerships. Very family friendly as well, loved the platoon they have for the kids and private rooms as well.

DEALERRATER
CORALIEMESLIN
Full Star Full Star Full Star Full Star Full Star
11-2-2019
Friendly and helpful without being overbearing

Alex and the team were great. I went to the dealership with a basic idea of what I was looking for and was grateful that they spent time to help me find that without trying to upsell beyond my budget or needs.

DEALERRATER
GEOR49
Full Star Full Star Full Star Full Star Full Star
11-2-2019
Had new RAV4 Hybrid in stock eqipped just as I wanted!!

Brett Lange understood exactly what we wanted. He treated us in a very professional manner. He had researched the inventory based upon a phone call we had before we visited the dealership. We acquired the first RAV4 we looked at based on our interest we expressed during our phone call conversation. Everyone at the dealership treated in an excellent fashion! We are replacing a 1999 Camry with 200,000 miles we had purchased at the same dealership about ten years ago.

DEALERRATER
JAZ1230
Full Star Full Star Full Star Full Star Full Star
11-2-2019
Best Experience in buying an auto ever.

Moving form LA to Washington state enabled me to choose from 100's of dealers. Foothills earned my business. They found exactly what I wanted. Model, options, color, accessories. Fantastic.

DEALERRATER
nancyeab
Full Star Full Star Full Star Full Star Full Star
11-2-2019
First Repair Ever Needed to '05 Corolla

We just had to have the first repair (not regular maintenance) we ever needed to have done to our 2005 Corolla, which has been passed down from my dad, to me, to my teenager. It was done in the time frame and at the price we were quoted. Outstanding, as my dad would say. Thank you.

CARS
nancyeab
Full Star Full Star Full Star Full Star Full Star
11-2-2019
First Repair Ever Needed to '05 Corolla

We just had to have the first repair (not regular maintenance) we ever needed to have done to our 2005 Corolla, which has been passed down from my dad, to me, to my teenager. It was done in the time frame and at the price we were quoted. Outstanding, as my dad would say. Thank you.

CARS
RFSCHEIRMAN
Full Star Full Star Full Star Full Star Empty Star
11-2-2019
Very efficient

Only input is the TV monitor did not seem to be working and was very hard to see due to sunshine; verbal nitification worked OK

CARS
JAZ1230
Full Star Full Star Full Star Full Star Full Star
11-2-2019
Best Experience in buying an auto ever.

Moving form LA to Washington state enabled me to choose from 100's of dealers. Foothills earned my business. They found exactly what I wanted. Model, options, color, accessories. Fantastic.


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